Terms & Conditions

Tillmate Terms of Service & Privacy Policy

Effective Date: Jun 9, 2025

Welcome to Tillmate, a cloud-based POS and inventory management platform developed by Tillmate Inc, a Delaware Corporation (“we”, “us”, “our”). These Terms and this Privacy Policy govern your use of the Tillmate software and services (“Services”). By creating an account, accessing, or using our platform, you agree to all terms below.

1. Use of the Platform

You may use Tillmate only if you are over 18 and capable of forming a binding contract. You agree to use our Services lawfully and not to misuse, reverse engineer, resell, or interfere with the platform.

2. Account Responsibility

You’re responsible for safeguarding your login credentials. You agree to notify us of any unauthorized use. You are also responsible for all activity under your account.

3. Subscriptions, Billing, and Cancellations

• Plans are offered on a monthly or annual basis, with a 14-day free trial.
  
  
• Billing is managed through Stripe.
  
  
• You may cancel at any time. Upon cancellation, any unused prepaid time will be refunded on a prorated basis.
  
  
• Annual plans are discounted compared to monthly plans (up to 20% savings).
  
  

4. Intellectual Property

All rights, title, and interest in the software, branding, documentation, and improvements remain with Tillmate Inc. You are granted a limited, non-exclusive license to use the platform according to these Terms.

5. Data Ownership and Use

• You retain ownership of the business data you input (e.g., inventory, staff names, sales logs).
  
  
• By using the platform, you grant Tillmate permission to store, process, and analyze your data to provide the Services.
  
  

6. Anonymized & Aggregated Data Use

We may collect and use aggregated, de-identified data (e.g., product performance, sales trends) for analytics, industry insights, commercial partnerships, and improving our services. You may opt out of this data usage from your account settings.

This data does not contain any personal or store-identifiable information and is handled in accordance with standard anonymization practices.

7. Third-Party Tools

Tillmate may integrate with third-party services such as Powertranz (payments), QuickBooks (accounting), and OpenAI (chat support). Your use of those tools may be subject to their own terms and privacy policies.

8. Platform Availability & Liability

We aim for high reliability but do not guarantee 100% uptime. Tillmate is not liable for:

• Temporary service interruptions
  
  
• Data loss due to hardware failure, internet outages, or third-party issues
  
  
• Loss of profits, opportunities, or business arising from use or inability to use the platform
  
  

You use Tillmate at your own risk, and the Services are provided “as is.”

9. Termination

We may suspend or terminate your access if you breach these terms or misuse the platform. You may terminate at any time by canceling your subscription.

10. Modifications

We may update these Terms from time to time. Continued use after updates means you accept the changes. We will provide reasonable notice for material changes.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles.